- 2779 Rhoda Loop Hwy 501, Myrtle Beach, SC 29577
- Mon–Fri: 8AM–5PM | Sat: 9:30AM–2PM
Faq
Frequently Asked Questions
We’ve compiled answers to the most common questions about our products and services to help you make informed decisions. Whether you’re curious about the durability of granite, the maintenance of quartz, or the installation process, you’ll find detailed information to guide you.
At Royal Granite of SC, we’re committed to providing exceptional quality and personalized customer support. If you don’t find the answer you’re looking for here, our friendly team is always ready to assist. Feel free to reach out—we’re here to help make your dream space a reality.
Custom Cast Stone Services
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What is custom cast stone?
Custom cast stone is a manufactured stone that can be tailored to your project for a natural look with versatile design options. It is created using a blend of natural aggregates, cement, and pigments, allowing it to mimic the appearance of natural stone while being more customizable. This makes it ideal for intricate architectural features, providing the look and feel of real stone without the high cost.
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Can I choose the color and texture of the custom cast stone?
Yes, we offer a wide range of colors and textures to match your vision. Our custom cast stone can be tinted to various shades and finished in multiple textures to complement the aesthetic of your space, whether you’re aiming for a modern, classic, or rustic look. We work closely with you to ensure the final product aligns with your preferences and design goals.
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How long does it take to install custom cast stone features?
Installation times vary based on the scope and complexity of your project but typically range from a few days to a week. Factors such as the size of the feature, preparation requirements, and weather conditions can impact the timeline. Our team will provide you with a detailed schedule during the consultation phase to help you plan accordingly.
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Is everything in our show yard made of cast stone?
Yes, 90% of our inventory is crafted from cast stone. However, there are a few exceptions. Our sales representatives are ready to help you with that information!
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What colors do you offer for your statuary figures?
We have natural stone colors like, grey, white, and ivory. Additionally, you can choose from our standard color palette for a custom painting service to give your figure a unique look.
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Can you modify a figure?
Each figure is crafted using a specific mold, and altering a mold is not feasible. This ensures consistency and quality in our products, but it also means that customization after the mold has been made is not possible.
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What else do you make with cast stone?
Cast stone is a versatile material that can be used to create a wide range of beautiful and functional products such as balustrades, columns, fountains, caps, corbels, moldings, keystones, door/ window arches, handrails, pergolas, so much more!
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How far do you travel for projects?
We primarily focus our services in South Carolina, but we have also taken on large-scale projects in Florida. If you’re located outside of the Grand Strand area, please contact us with details about your project, and we’ll let you know if we can assist.
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If I have a large project what do I need to do to start?
Any larger projects, there is a required 60% deposit as well as a signed contract. Once both are received, our cast stone department will commence manufacturing.
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Do you only manufacture cast stone products?
No, we also offer installation services for the majority of our projects.
General Stone Information
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What is the difference between granite and quartz?
Granite is a natural stone that comes in beautiful earthy colors. It's very durable, great for outdoor use, and usually affordable. Quartz, on the other hand, is a manmade material. It has luxurious colors and a marble-like appearance. Quartz is popular today because it requires little maintenance.
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What is the thickness of your material?
The standard thickness for most materials in this region is 1 and ¼ inches, although there are some exceptions.
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What are the benefits of choosing granite for countertops?
Granite is highly durable and available in a variety of colors and patterns. It adds a natural and elegant look to any kitchen or bathroom. Granite’s durability means it can withstand daily use, making it ideal for busy households.
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Do you offer custom stone cutting for unique projects?
Yes, we provide custom stone cutting to fit any specific requirements for your project. Whether you need a uniquely shaped countertop, fireplace surround, or decorative piece, we can cut stone to your precise specifications. Our custom stone cutting service ensures that you get the perfect fit and finish for your project, no matter how complex the design.
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Can you help with selecting the right stone for my project?
Absolutely, our team can guide you to choose the perfect stone based on your needs and preferences. We take into account factors such as the intended use, aesthetic preferences, and budget to recommend the best material for your project. Whether you’re looking for something low maintenance, highly durable, or uniquely beautiful, we have the expertise to help you make an informed decision.
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Do you offer a warranty on your stone products?
We are dedicated to delivering high-quality products and take pride in the craftsmanship of our work. Your satisfaction is our priority. Please ask about warranty details during your consultation with us.
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What is the maintenance for natural stone?
To maintain natural stone, it's recommended to apply a sealer every 3 to 6 months, depending on usage. You can either hire a professional for a commercial sealing or buy a sealant from a local store. Simply apply the sealer to your countertop, let it sit for a few minutes, and then wipe it off to protect your surface.
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What is your turnaround time?
Our turnaround time is typically within a week to a week and a half from the moment you sign your contract.
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What is the process for getting a quote?
You have two options to receive an estimate:
1.) Provide Your Measurements: You can bring your countertop measurements to our office, select your preferred material, and we’ll provide you with a quote.
2.) Schedule a Free In-Home Estimate: If you're not comfortable measuring your countertop, we can send someone to your home to take the measurements for free.
During the process, we’ll discuss your ideas, preferences, and budget to ensure we understand your vision. Once we have all the necessary details, we’ll create a detailed custom quote that includes material costs, labor, and estimated timelines. We’ll then contact you via email or phone to share your personalized estimate, ensuring transparency and no surprises along the way.
Bathroom Countertops and Stone Showers
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What materials are available for bathroom countertops?
We offer granite, quartz, and marble options for bathroom countertops. Granite provides a luxurious, natural appearance, quartz is popular for its low maintenance and uniform look, and marble offers timeless elegance with unique, sophisticated design. Each material is well-suited for bathroom environments, providing durability and style to enhance your space.
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Do you install stone showers?
Yes, we design and install custom stone showers, including walls and bases. Our stone showers can be made from granite, quartz, or marble, providing a luxurious and long-lasting addition to your bathroom. We work with you to create a design that matches your preferences, ensuring that your shower is both functional and visually appealing.
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What is the maintenance required for stone showers?
Regular cleaning with a mild stone cleaner is recommended to keep your stone shower looking its best. Stone showers should also be sealed to prevent moisture penetration and staining. We recommend resealing the stone every year or as needed, depending on usage, to maintain its appearance and longevity. Proper maintenance ensures that your shower remains a stunning focal point of your bathroom.
Kitchen Countertops
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What types of countertops do you offer for kitchens?
We offer granite, quartz, and marble custom cut stone for kitchens. Each material has its unique benefits: granite offers natural beauty and durability, quartz provides a wide range of colors and low maintenance, while marble offers timeless elegance and a luxurious feel. Our team can help you decide which option best suits your kitchen.
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Are your kitchen countertops stain-resistant?
While natural stone countertops offer incredible style and strength, it's important to understand that no surface is completely stain-proof or damage-proof. Granite, quartz, and marble are naturally porous materials and require extra care to protect against spills, heat, and moisture. That’s why we take additional steps to ensure durability and ease of maintenance by sealing all of our countertops with a high-quality sealant. This added layer of protection helps guard against stains, moisture, and everyday wear. However, even with professional sealing, countertops can still stain or become damaged if proper precautions aren’t taken. We recommend wiping up spills promptly—especially those from acidic or deeply pigmented substances like wine, coffee, and oils—and always using trivets or hot pads to prevent heat damage. Placing hot pans or pots directly on the surface can lead to discoloration, cracks, or other permanent damage. For optimal performance and lasting beauty, regular resealing and mindful care are essential. With proper maintenance and a little extra attention, your custom stone countertops will remain a stunning and functional centerpiece in your kitchen for years to come.
Pool Surrounds and Outdoor Features
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Can cast stone be used for pool surrounds?
Yes, cast stone is perfect for pool surrounds as it’s durable and weather-resistant. Its ability to withstand harsh outdoor conditions makes it an excellent choice for pool areas. Cast stone can be customized to match your landscape, offering a cohesive look that enhances the overall aesthetic of your outdoor space. Additionally, it remains cool to the touch, making it comfortable for barefoot use around the pool.
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Are the pool surrounds slip-resistant?
We offer finishes that provide slip resistance to enhance safety around your pool. Our cast stone pool surrounds can be treated with textured finishes that increase traction, reducing the risk of slipping even when wet. This makes it a practical and safe option for pool areas, especially for families with children or elderly members.
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Do you provide outdoor fireplaces?
Yes, we create custom cast stone outdoor fireplaces that add a beautiful focal point to your outdoor space. Our outdoor fireplaces are designed to withstand the elements while providing warmth and ambiance for your backyard. Each fireplace can be customized to fit your style, whether you prefer a traditional or modern design, making your outdoor living area inviting and comfortable year-round.
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Can I get a custom design for an outdoor fireplace?
Absolutely, we work with you to design a fireplace that matches your style and outdoor setting. We offer a variety of styles, from classic to contemporary, and can incorporate custom details to make your fireplace truly unique. Our team will ensure that your outdoor fireplace not only fits your design vision but also functions efficiently to enhance your outdoor gatherings.
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How do I care for outdoor cast stone features?
Routine cleaning with water and occasional resealing will help maintain the beauty of outdoor cast stone. Outdoor features are exposed to the elements, so we recommend using a gentle brush to remove dirt and debris regularly. Additionally, resealing the cast stone every few years will protect it from moisture and weather damage, preserving its appearance and durability for years to come.
Epoxy Flooring
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How long is the process from start to finish?
The entire process typically takes about two days, assuming that the weather conditions are favorable.
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How long does epoxy flooring take to cure?
It is recommended to wait at least 48 hours before you can walk or station your vehicle after our team is finish.
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How long does epoxy flooring last?
Our epoxy projects include a one-year warranty, giving you confidence in your investment. However, with appropriate care and maintenance, these beautiful surfaces can last up to 10 years, ensuring both durability and aesthetics for your space.
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Will exposure to sunlight cause epoxy to turn yellow?
For all outdoor projects, we utilize polyaspartic for the base coat and a clear topcoat.
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How do I clean my epoxy floor?
To clean the surface, it is advisable to utilize a microfiber mop along with an appropriate amount of soap and hot water. Additionally, a broom or vacuum may be employed to remove any loose dirt.
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Will epoxy scratch?
Flake floors are tough and resistant to scratches, but it's still wise to be careful with sharp objects. When moving furniture or other items, it's best to lift them instead of dragging to prevent any scratches.
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Is epoxy flooring slip resistant?
Flake floors are naturally non-slip resistant when the floor is dry.
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What do you use to prep?
We thoroughly grind the entire concrete floor or any surface to ensure proper adhesion of the epoxy during application. This process also effectively removes any existing glue, oil, or stains from the floor.
Royal Granite specializes in the fabrication and installation of Residential & Commercial architectural cast stone products and granite countertops. With a focus on custom stonework, we provide elegant and durable solutions for kitchens, bathrooms, and architectural projects. As a leader in the industry, we ensure exceptional craftsmanship and customer satisfaction with every installation, delivering the highest quality results at affordable prices.
